Privacy Policy

Privacy Policy 

Last Updated: 18/11/2024

At Film-hook Apps ("we," "our," or "us"), we are committed to protecting your privacy and ensuring a safe and secure user experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services (collectively, "the App"). By using the App, you agree to the terms of this Privacy Policy.

Please read this Privacy Policy carefully. If you do not agree with this policy, please do not use the App.

1. Information We Collect

We collect information from you in the following ways:

a. Personal Information

When you create an account or use the App, we may collect personal information such as: 

If Public User:

• Name
• D.O.B
• Country
• Birth Place
• Living Place
• Email address
• Profile picture
• Phone number

If Industry User:

• Name
• D.O.B
• Country
• Birth Place
• Living Place
• Email address
• Profile picture
• Phone Number
• Must get verified as an Industry      User [this may need proper records of the worked experience into Media Fields,      the verification may take 2-3 business working days to get verified as an      Industry User] 

In case of given details of Industry User is incorrect/mismatching then the account will be remained as the Public User.

b. User Content

You may upload or post content such as photos, videos, comments, and other materials ("User Content") while using the App. This content may be visible to other users depending on your privacy settings.

c. Device and Usage Information

We may collect information about the device you use to access the App, such as:

• Device type, operating      system, and version
• IP address
• Device identifiers (e.g.,      IDFA on iOS or Advertising ID on Android)
• Browsing data, including app      usage and interactions
• Location data (if location      services are enabled)
• Error reports and crash logs

d. Cookies and Similar Technologies

We may use cookies, web beacons, and similar tracking technologies to improve your experience and analyze how the App is used. Cookies help us remember your preferences, track usage patterns, and personalize content.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and      improve the App: We      use your data to deliver the features and functionality of the App, such      as creating your profile, posting content, and connecting with other      users.
• Personalization: We may use your      preferences, content, and interactions to tailor the content and      experience for you.
• Communication: We may use your email      address or phone number to send you important updates, newsletters, or      promotional content, which you can opt out of at any time.
• Analytics and Research: We analyze usage data to      better understand how users interact with the App and improve performance      and usability.
• Safety and Security: We use your data to      detect, prevent, and address technical issues, fraud, or potential      violations of our terms of service.
• Legal Compliance: We may process your      information to comply with applicable laws, regulations, or legal      obligations.

3. How We Share Your Information

We may share your information in the following circumstances:

a. With Other Users

Your profile information, posts, and User Content may be shared with other users of the App, depending on your privacy settings. This may include your name, bio, profile photo, and content you upload.

b. Service Providers

We may share your information with third-party vendors and service providers who assist us in operating the App, such as hosting services, analytics providers, email communication platforms, and payment processors. These providers are contractually obligated to handle your data securely and only as necessary to perform their services.

c. Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you before your data is transferred or becomes subject to a different privacy policy.

d. Legal Obligations

We may disclose your information to comply with legal requirements, such as responding to subpoenas, court orders, or other legal processes, or to protect the rights, property, and safety of Film-hook Mediaapps Pvt Ltd., our users, or others.

e. Aggregated or De-identified Data

We may share aggregated, anonymized, or de-identified data with third parties for research, marketing, and analytical purposes.

4. Your Choices and Rights

You have certain rights regarding your personal information:

a. Access and Update

You can view and update your profile information at any time through the App's settings.

b. Deleting Your Account

You may delete your account at any time by following the instructions in the App. Upon deletion, we will remove your profile and User Content from the App, though some information may persist in our backup or legal archives as required by law.

c. Opt-Out of Communications

You can opt-out of receiving promotional emails and other marketing communications by clicking the "unsubscribe" link in our emails or adjusting your notification preferences in the App.

d. Location Data

If you have enabled location services, you can disable them at any time through your device’s settings.

e. Cookies

You can manage your cookie preferences through your device's settings or by using third-party tools to block or delete cookies. However, disabling cookies may affect the functionality of the App.

f. Data Subject Rights

Depending on your location, you may have additional rights regarding your personal data, including the right to access, correct, or erase your personal information, or to restrict or object to certain types of processing. If you wish to exercise these rights, please contact us using the contact details provided below.

5. Data Security

We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical measures to safeguard your data from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. International Data Transfers

If you are accessing the App from outside of [Country], please be aware that your information may be transferred to and stored in [Country], where our servers are located. By using the App, you consent to the transfer and processing of your information in countries outside your country of residence, which may have different data protection laws.

7. Children’s Privacy

The App is not intended for use by individuals under the age of 13, and we do knowingly collect personal information from children only on behalf of guardians help. 

8. Changes to This Privacy Policy

1. We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Film-hook Mediaapps Pvt Ltd.,
Bangalore, Karnataka, India
www.film-hookapps.com